Certified Medical Assistant (Medical Support Staff)

We don’t just have a mission statement…we have a mission.

At Carolina Behavioral Care, our commitment to optimal mental health and steadfast support isn’t just for our clients; it extends to every team member.

Carolina Behavioral Care realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance. We seek a Certified Medical Assistant (Medical Support Staff) Full-Time In-Person at our Pinehurst, North Carolina location.

This is a dual-role position. The primary function is working at the front desk, handling check-in/check-out, collecting copayments, obtaining patient forms and insurance cards, and rescheduling follow-up appointments. This role will also support lab services at the site, including vitals, injections, blood draws, and specimen collections.

MUST BE A CERTIFIED MEDICAL ASSISTANT

Schedule: Monday - Friday, 8:30 am - 5:00 pm

Compensation: The pay range for this position is $18.50 - $21.00 per hour. Pay is based on several factors, including but not limited to education, and work experience.

Requirements:

• High School Diploma or Equivalent
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

Beneficial Skills & Experience:

Front Desk Functions:

• Review provider schedules
• Obtain prior authorizations
• Check in/outpatients
• Collect copays
• Answer incoming phone calls
• Answer billing/insurance questions

CMA Functions:

• Vitals Venipuncture
• Injection Administration
• Assist providers with patients
• Patient history
• Urine Drug Screen Processing

Advantages:

• Benefits: Medical, Dental, and Vision
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• 401K with employer match

About Carolina Behavioral Care

Carolina Behavioral Care is a comprehensive behavioral health clinic providing a full spectrum of psychiatric, psychological, and substance abuse services. As a physician-directed clinic, we have provided high-quality clinical services in North Carolina since 1982.

Carolina Behavioral Care is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership offers additional resources and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.