Site Leader/Clinician

We don't just have a mission statement...we have a mission.

At Mindful Changes Counseling, our commitment to optimal mental health and steadfast support isn't just for our clients; it extends to every team member.

Mindful Changes Counseling realizes that our practice's strength is our exceptional staff. We support our clinicians in building a thriving caseload, a positive and supportive culture, professionalism, and a healthy work/life balance. We seek a Licensed Clinical Therapist (LPC, LCSW, LMFT for a Site Leader/Clinician at our Lancaster, PA location.

The right candidate will first and foremost enjoy a primarily direct clinical role but also have a penchant for teaching, supporting, and leading others in their clinical work. The clinical aspects of this position will encompass 80% of the role while the leadership aspects will encompass approximately 20% of the Site Director role.

Compensation:

Qualified candidates will have the following experience:

• 5+ years of experience working as a clinician in the mental and behavioral health field.
• Previous management experience in a mental and behavioral health practice location.
• Independent mental health license in Pennsylvania (LPC, LCSW, LMFT,)
• Child/adolescent experience a plus

Responsibilities:

Clinical & Culture:

• Develop and maintain collaborative relationships with clinical staff and be available to them for clinical and ethical case consultation as needed
• Attend and track peer consultation groups
• Promote a culture of camaraderie among site staff and foster a sense of connection with overall practice
• Maintain own clinical caseload

Quality management/Productivity:

• Initiate and sustain a culture of clinical excellence by communicating performance and productivity expectations, overseeing appropriate documentation, including completion of discharge summaries and outcome measures
• Promote office and evening hour productivity, ensure adherence to policies and procedures, and maintain the security of information
• Respond to patient concerns
• Conduct 90 day follow-up assessments and feedback meetings with new clinicians and complete annual evaluations of clinicians
• Support departing clinicians and ensure completion of departing clinician tasks and transfers of appropriate clients
• Support Value-Based Contract activities
• Mentor staff on sound business practices
• Inform site direction and decision-making with Key Performance Indicators

Administrative:

• Assist with interviewing potential new clinicians
• Coordinate office assignments
• Make recommendations for improving administrative processes, sharing ideas and feedback from clinicians and staff
• Provide appropriate administrative staff with data on staffing needs
• Orient and onboard new clinicians and facilitate Electronic Medical Record training
• Provide electronic medical records, phone system, and computer management support
• Manage office aesthetics, equipment, supplies, keys, mail, etc.
• Interface with cleaning staff and landlord/building supervisors regarding problem resolution
• Attend directors’ meetings and other leadership trainings and meetings. Complete preparation and follow-up tasks as assigned, e.g., taking minutes.

• Complete projects as assigned by the CEO and/or other members of the leadership team.

Advantages:

• Above market, W-2 compensation
• Health/Dental/Vision/401k with employer contribution & additional elective insurance
• Malpractice insurance provided
• Additional advantages include student loan paydown plan, EAP services at no cost, professional development/CEUs

About Mindful Changes Counseling

Mindful Changes Counseling strongly focuses on providing a healthy culture where staff members enjoy the camaraderie of a supportive team and opportunities to emphasize individual clinical strengths. The practice has partnered with Springfield Behavioral, a premier mental health practice providing excellent service in the community for over thirty-five years. The practices share a philosophy that a great workplace culture is the key to a successful group practice.

Mindful Changes Counseling and Springfield Behavioral are part of the Refresh Mental Health Network and Optum Behavioral Care. Refresh provides outstanding operational support, infrastructure, and resources, allowing clinicians to focus on what they do best—providing exemplary care to clients. Our partnership with Refresh and Optum will enable us to offer additional resources and operational support while maintaining our local identity and leadership.

We are an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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